Retail Inventory Management Focus Day – RIM is key to achieving high dealer off-the-shelf fill and ultimately, end-customer satisfaction …
Packaging Focus Day – Packaging is a key differentiator for genuine parts versus the aftermarket. This is also an area where we as an industry consistently underperform…
SAPB 2022 Data Book – Carlisle & Co is offering the South American Parts Benchmark in 2022 with the focus on Brazil and Argentina parts operations …
Automotive Technician Collaboration – ATC is a group of OEMs with a collective goal to change the perception of the technician career …
Headcount – This benchmark is designed to help understand how OEMs structure their aftersales organizations to manage and execute the wide range of responsibilities …
MetricWatch – This monthly deliverable will provide OEMs key supply chain metrics needed to identify improvement opportunities …
Learn more about NAPB or NASB
Automotive Technician Survey – ATS is focused on improving the efficiency of dealer technicians and identifying opportunities to improve recruiting and retention …
Automotive Parts Manager Survey – This survey focuses on providing auto OEMs with sufficient feedback, in order to improve their dealer support in the areas of dealer fill rates, parts profitability, and purchase loyalty …
11th — Automotive Technician Survey Launch
28th — NAPB Monthly MetricWatch Webinar
TBD — Carlisle’s Women in Aftersales Virtual Event
25th — NAPB Monthly MetricWatch Webinar
14th — Steering Committee Meeting
22nd — NAPB Monthly MetricWatch Webinar
21st – 22nd — NAPB Retail Inventory Management Focus Day
TBD — NAPB Packaging Focus Day
TBD — Automotive Parts Manager Survey Launch
12th — Steering Committee Meeting
27th — NAPB Monthly MetricWatch Webinar
TBD — NAPB Supply Chain Leaders Focus Day
TBD — NASB Training Focus Day
TBD — NAPB 3D Printing Focus Day
1st — NAPB Monthly MetricWatch Webinar
5th — NAPB Monthly MetricWatch Webinar