Commercial Excellence

Achieve Commercial Excellence with Trusted Expertise

Optimize your sales strategies, operations, and market positioning with Ducker Carlisle. Unlock transformative business growth through collaborative solutions.

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Commercial Excellence Services
Commercial Excellence Solutions

Elevate Your Organization with Our Commercial Excellence Offerings

Channel Strategy

We help businesses optimize distribution channels by identifying the best routes to market, aligning channels with customer journeys, assessing market and geographic coverage, defining distribution strategies, and selecting ideal partners. Our approach ensures operational excellence, enhances go-to-market success, and fosters mutually beneficial partnerships.

Customer Experience

At Ducker Carlisle, we reimagine customer experience to deliver lasting connections and measurable business outcomes. By combining thoughtful strategy, cutting-edge technologies, and human-centric insights, our solutions empower organizations to anticipate customer needs, optimize engagement, and build loyalty at every touchpoint.

Commercial Excellence Assessment

With our proprietary framework and benchmarks from best-in-class commercial organizations, we evaluate commercial teams across both commercial & go-to-market strategy and execution capabilities, and identify improvement opportunities and actionable improvements to achieve commercial excellence and assert your right to win.

Pricing

By blending data-driven insights, market expertise, and innovative technology, we help you master the art of pricing—ensuring every decision creates value for your organization and your customers.

Sales Effectiveness

Our proprietary sales effectiveness approach ensures your business is equipped with the right strategy, team structure, skills, and operational capabilities to drive growth and consistently deliver results.

Why Choose Ducker Carlisle

Leverage robust global services backed by <span class="bg-mist bg-text-clip"> decades of experience and data </span> to optimize growth and performance

60+
Years Of Experience
350+
Annual Projects
9
Global Offices
195+
Team Members
Our competitive edge

Discover articles, industry trends, expert advice, and fresh strategies

Decades of Experience

We have seen and experienced the cycles and challenges our clients face and provided real solutions for over 60 years.

Best in Class Insights

From proprietary data sets and company owned conferences to full scale research and advance analytics capabilities, we are the benchmark for thought leadership.

Global Expertise

Company owned offices and tenured teams located in the major geographies serving 9 leading industry segments.

Full Continuum of Services

Integrated services and a client centric approach to inform, optimize, plan, execute and acquire with greater certainty and speed.

Track Record of Performance

From successful M&A transaction support to operational improvements and revenue growth that generates significant returns, our teams deliver meaningful results.

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi
Meet our Team

With worldwide coverage and unrivaled experience, we stand ready to support our clients wherever they are.

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Audrey Courant

President of European Operations
Audrey is a Managing Principal at Ducker Carlisle where she heads the Off-Highway practice for EMEA. Audrey holds a bachelor’s degree in management and consulting from Toulouse Business School.
After starting her career in the US automotive industry, she now has 15 years of experience in the construction, mining and agriculture industries and leads critical market intelligence and customer insights engagements at Ducker Carlisle for OEMs, suppliers, trade associations and the financial community. Clients value Audrey’s knowledge and leadership regarding distribution organization changes, digitalization trends and sustainability goals.
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Chris Fisher

Managing Principal
Chris Fisher is a Managing Principal at Ducker Carlisle where he is responsible for Global Commercial Team while also leading the firms Building and Construction industry practice.
Chris holds a Bachelor of Science in Industrial Management from Purdue University and an MBA with specialization in global economics from Indiana University. Prior to Ducker Carlisle, Chris served as a Director of Market Development for a British holding company traded on the FTSE 100. Today, he specializes commercial growth strategies for businesses and transaction support for Private Equity firms. Client’s value his 25 years of industry experience and his actionable solutions for organic and inorganic growth. Chris is an active participant and speaker among many industry groups, has testified as an expert before the Federal Trade Commission and often presents at analyst days and board meetings.
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Abey Abraham

Managing Principal
Abey is a Managing Principal at Ducker Carlisle where he leads Ducker’s automotive and materials practice, specializing in transportation, mobility, and electrification related client needs.
Abey holds a Bachelor of Science degree in Psychology from Michigan State University. He has over 15 years of experience in the automotive materials space, understanding key drivers and strategic elements of lightweighting, materials substitution, and joining, and expertise in metallic and non-metallic materials. Clients value Abey’s expertise and leadership in pursuing growth strategies (organic and inorganic) to optimize solutions to address dynamic mobility and lightweighting trends and its supply chain. Abey serves as the President of the Society of Automotive Analysts and is on the editorial advisory board for Lightweighting World Magazine. He is also an active member of the Society of Automotive Engineers.
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Jamie Bender

Managing Principal
Jamie is a Managing Principal at Ducker Carlisle where he leads global client engagement execution and specializes in market opportunity evaluation, due diligence, and strategic growth consulting.
Jamie holds a bachelor’s degree in Communications from the University of Michigan as well as a Master’s degree in Finance from Walsh College. He has led critical client engagements at Ducker Carlisle for over 25 years. Clients value Jamie’s capabilities in market and competitive intelligence work, where he has demonstrated expertise in transaction evaluation, technology trend analysis, and market modeling across a wide range of industrial and commercial markets.
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Nicole McGregor

Managing Principal
Nicole is a Managing Principal at Ducker Carlisle where she leads the heavy equipment practice. Nicole holds a bachelor’s degree in marketing from the Kelly School of Business at Indiana University.
She has over 23 years of experience supporting heavy equipment manufacturers and their channel partners in their growth strategy development. Her areas of specialization include new product development, competitive intelligence, pricing, and voice of customer. She has extensive experience in the management of global research initiatives, including those requiring feedback in emerging markets. Prior to joining Ducker Carlisle, Nicole performed concept testing for a leading consumer research firm.
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Kevin Sarb

Managing Director
Kevin is a Managing Director at Ducker Carlisle, leading the Industrials Practice. He has nearly 20 years of management consulting experience and has led a multitude of engagements focused on profitable revenue growth across several industrial sectors.
Including chemicals, climate technologies, electrical products and services, manufacturing equipment, materials processing, security solutions, and water management. Clients value Kevin’s capabilities devising market- and customer-backed growth strategies and building leading commercial capabilities to maximize profitable growth and market share gains. Kevin holds a B.S. in Medical Science and History from the University of Notre Dame, an M.A. in Applied Economics from the University of Michigan, and an MBA from the University of Chicago Booth School of Business. Kevin is an active member of the Association for Corporate Growth (ACG).
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Channel Strategy

Optimize your market reach and distribution networks with Ducker Carlisle’s innovative channel strategy solutions. Empower growth with smart, scalable strategies.

Customer Experience

Innovative customer experience solutions by Ducker Carlisle to enhance satisfaction, build loyalty, and fuel organizational growth through smarter strategies.

Commercial Excellence Assessment

Explore Ducker Carlisle’s Commercial Excellence Assessment services and transform your operations with tailored strategies, actionable insights, and measurable outcomes.

Pricing

Leverage Ducker Carlisle’s innovative pricing strategies to boost profitability, enhance customer value perception, and gain a market advantage.

Sales Effectiveness

Enhance sales performance with Ducker Carlisle’s proven strategies. Empower teams, streamline operations, and achieve scalable revenue growth.