Under The Hood Newsletter - May Edition 2022

Upcoming Activities

‍

Industry Forums

Automotive Technician Collaboration – ATC is a group of OEMs with a collective goal to change the perception of the technician career …

‍Learn more

‍SAPB 2022 Data Book – Carlisle & Co is offering the South American Parts Benchmark in 2022 with the focus on Brazil and Argentina parts operations …

‍Learn more

‍Packaging Focus Day – Condition of shipments is one of the most significant drivers of satisfaction of our dealers …

Learn more‍

‍

Benchmarking

‍Headcount – This benchmark is designed to help understand how OEMs structure their aftersales organizations to manage and execute the wide range of responsibilities …

‍Learn More

‍MetricWatch – This monthly deliverable will provide OEMs key supply chain metrics needed to identify improvement opportunities …

Learn more about NAPB or NASB‍

‍

Surveys

Automotive Parts Manager Survey – This survey focuses on providing auto OEMs with sufficient feedback, in order to improve their dealer support in the areas of dealer fill rates, parts profitability, and purchase loyalty …

Learn more

‍Heavy Equipment Service Survey & OEM Summit – Technicians and service managers are unhappy and leaving their dealerships faster than we can fill the open positions.  Only around a quarter of service managers report being satisfied with their service organization …

‍Learn more