Supplier Management

Supplier Management for Operational Excellence

Effective supplier management is a cornerstone of achieving operational excellence. By optimizing supplier relationships, businesses can streamline their processes, enhance collaboration, and mitigate risks across their supply chain.

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Building Resilient Supply Chains Through Effective Supplier Management

Supplier Performance Evaluation

Assess supplier capabilities and ensure alignment with business goals and quality standards.

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Strategic Supplier Partnerships

Foster collaborative relationships to enhance communication, reliability, and mutual growth.

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Risk Mitigation Strategies

Pinpoint vulnerabilities in security, scalability, and performance to ensure minimized risks during integration.

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Vendor Selection & Qualification

Streamline the vetting process to engage with suppliers that meet operational and compliance requirements.

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Contract Management & Negotiation

Develop and manage supplier agreements to balance cost-effectiveness and quality.

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Supplier Communication Optimization

Implement systems and practices to improve transparency, accountability, and responsiveness.

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Supplier Managment

Strengthen Collaboration, Reduce Risks, and Drive Efficiency

Category Management

Targeted Procurement Success Starts with Effective Category Management

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Category Management
Our Benchmarks

Revealing Strategic Insights: Ducker Carlisle's Thorough Benchmarking Approach

Ducker Carlisle hosts benchmarking studies dedicated to OEM parts and service spanning multiple global regions. View our benchmarks below.

Featured Case Studies

Explore how clients navigate challenges, establish enduring value and achieve success with data-driven insights, and tech-enabled strategic solutions.

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Case Study

Packaging Market Opportunity Assessment

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Case Study

Aftermarket Filtration Supplier

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Market Entry Example

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Unbiased, Independent Due Diligence for a Global OEM Supplier

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Inorganic Market Entry

Our competitive edge

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Our competitive edge

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“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi
Meet our Team

With worldwide coverage and unrivaled experience, we stand ready to support our clients wherever they are.

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Chad Walker

Managing Principal
Boston, MA, USA
Chad is a Managing Principal at Ducker Carlisle and currently co-leads the Operational Excellence and Growth Strategy practices.
Chad joined the firm in 2002 and has managed projects spanning all aspects of the automotive and transportation aftersales business – from inventory management to connected vehicle strategies. Most recently, he has established himself as an expert in the automotive service space. Chad holds a BS in Mechanical Engineering from Yale University. A lifelong gearhead, Chad brings passion and enthusiasm to every client engagement. Chad enjoys the analytical and critical thinking we face every day in the motor vehicle industry.
Consulting - Operational Excellence
Consulting - Growth Strategy

Eric Francucci

Principal
Paris, France
Eric Francucci is a Principal at Ducker Carlisle where he leads the firm’s Strategy & Operations practice in Europe.
Eric holds a BA in quantitative economics from Tufts University. He has over ten years of consulting experience and a track record of delivering transformational results for supply chain operations activities in Europe and North America. Eric specializes in large-scale projects that require a high degree of change management. Clients value his deep expertise and rigorous, value-based approach. Eric is fluent in Italian and Spanish.
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Amy Marzonie

Principal
Boston, MA, USA
Amy is a Principal at Ducker Carlisle where she is a leader of the team’s Operational Excellence portfolio and specializes in optimization of facility operations, network design, and inventory management.
Amy holds a BS in industrial engineering and a MS in operations management from GMI (Kettering University) in Flint, MI. She has over 20 years of experience in supply chain optimization, including leading operational excellence projects at Ducker Carlisle for over seven years. Clients value Amy’s capabilities in lean, standardization, and process/program management, where she has demonstrated a track record of success in transformation of clients’ end-to-end supply chains. Amy is a certified Lean Management professional, a member of the Association for Supply Chain Management (ASCM), and a passionate leader of the Women in Aftersales affinity group.
Consulting - Operational Excellence

Korin Hasegawa-John

Managing Principal
Boston, MA, USA
Korin is a Managing Principal at Ducker Carlisle where he leads the Heavy Truck and Heavy Equipment strategy practice and specializes in aftersales parts and service strategy and operations.
Korin holds a BA in economics and classics from Tufts University. He has led, managed, and staffed critical engagements across all areas of the aftersales business at Ducker Carlisle for over 12 years. Clients value Korin’s strategic perspective and collaborative, cross-functional approach to sustainably improve aftersales profitability through customer value generation.
Consulting - Operational Excellence
Consulting - Growth Strategy
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