Under The Hood Newsletter - September Edition 2021
Upcoming Activities
Industry Forums
Digital Service Technologies Focus Day – This virtual Focus Day will cover the customer-facing technologies and tools used throughout the entire customer service journey …
Supply Chain Leaders Focus Day – The scope for this Focus day is limited to a few key topics, to drive deeper discussion and more meaningful, actionable insights …
E-Commerce: OEM Strategies & Best Practices Focus Day – E-commerce has continued to grow as an important sales channel for the motor vehicle industry, with many OEMs launching or re-launching their offerings …
Surveys
Automotive Parts Manager Survey – This survey focuses on providing OEMs with sufficient feedback in order to improve their dealer support in areas of dealer fill rates, parts profitability, and purchase loyalty …
Important Dates
September
9th — NAPB 2022 Steering Committee Planning Meeting
13th — Automotive Parts Manager Survey Launch
22nd — Women of NAPB Wellness Series: Boosting Energy & Effectiveness Webinar
28th — Sustainability Focus Day
October
6th — NAPB Data Gatherer Virtual Meeting
13th — NASB 2022 Steering Committee Virtual Planning Meeting
14th — Digital Service Technologies Virtual Focus Day
21st — Supply Chain Leaders Focus Day
November
18th — E-Commerce Focus Day
TBD — NASB Data Gatherer Virtual Meeting
Under The Hood Newsletter - September Edition 2022
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Under The Hood Newsletter - August Edition 2022
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Under The Hood Newsletter - July Edition 2022
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Under The Hood Newsletter - June Edition 2022
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Under The Hood Newsletter - May Edition 2022
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Under The Hood Newsletter - April Edition 2022
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