Industry Syndicated Surveys

Global Survey Solutions for Informed Decision-Making

Our team collaborates with you to craft surveys that provide unparalleled depth, relevance, and richness of content. By utilizing data from 75,000 annual respondents across 50 nations and 15 years of historical data, Ducker Carlisle surveys establish a crucial feedback loop that fosters well-informed decision-making.

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Refine Your Business Strategy with Comprehensive Industry Syndicated Insights

Automotive Parts Manager Surveys (APMS)

Valuable feedback for automotive OEMs to enhance dealer support. Covers various parts-related topics including supply chain availability, marketing, pricing, and loyalty.

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Automotive Accessory Surveys (AAS)

Identifying opportunities to boost accessories sales for OEMs. Focuses on factors such as digital tools, product offerings, pricing, and training.

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Heavy Equipment Parts Manager Surveys (HEMPS)

Enhancing dealer fill rates, parts profitability, and purchase loyalty for OEMs. Covers supply chain, marketing, pricing, and loyalty aspects.

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Automotive Technician Surveys (ATS)

Enhancing dealer technician efficiency, recruitment, and retention. Explores factors impacting technician satisfaction and job retention.

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Automotive Service Advisor Surveys (ASAS)

Supporting service advisors to boost customer satisfaction, service retention, and dealer profitability. Focuses on making advisors more effective and reducing turnover rates.

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Automotive Service Manager Survey (ASMS)

Improving end-customer service satisfaction, service retention, and dealer profitability. Covers various service-related topics and strategic issues.

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Our Benchmarks

Revealing Strategic Insights: Ducker Carlisle's Thorough Benchmarking Approach

Ducker Carlisle hosts benchmarking studies dedicated to OEM parts and service spanning multiple global regions. View our benchmarks below.

Featured Case Studies

Explore how businesses transform challenges into success with data-driven solutions and strategic expertise

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Packaging Market Opportunity Assessment

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Aftermarket Filtration Supplier

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Market Entry Example

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Unbiased, Independent Due Diligence for a Global OEM Supplier

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Inorganic Market Entry

Our competitive edge

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Our competitive edge

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“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi
Meet our Team

With worldwide coverage and unrivaled experience, we stand ready to support our clients wherever they are.

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Eliza Johnson

Managing Principal
Eliza is a Managing Principal at Ducker Carlisle where she leads the Insights benchmarking and survey practices. Eliza holds a Bachelor of Science degree from Tufts University and an MBA from The University of Chicago Booth School of Business.
She has 11 years of experience in the motor vehicle industry and unique expertise in automotive service. Prior to her work in overseeing multi-client benchmark studies and industry-syndicated surveys, she led many key strategy initiatives with Ducker Carlisle’s automotive and heavy truck clients. Clients value Eliza’s leadership, organization, and perspective in growing their aftersales business.
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