Actionable Strategies with Expert Data and Benchmarking
For over 30 years, Ducker Carlisle’s syndicated benchmarks have measured performance on thousands of standardized metrics, identifying best-in-class leaders and highlighting opportunities for improvement. Our benchmarking activities span the globe, covering a broad range of topics from supply chain to service operations to finished vehicle logistics.
The Leader in Benchmarking Services for the Motor Vehicle Industry
Annual Data Book
The foundation of every benchmark is our comprehensive data book. Leveraging our proprietary database, Ducker Carlisle provides the most current and extensive metrics for OEMs. Compare your company’s parts and service operation performance against industry peers, gaining precise insights to drive informed decisions and operational excellence.
Conferences
Join industry leaders from across the globe at our annual conferences included with select benchmarks. Immerse yourself in dynamic discussions, cutting-edge research, and unparalleled networking opportunities.
Focus Days
Focus Days offer an opportunity for subject matter experts to dive deep into specific industry topics. These dedicated sessions offer a comprehensive exploration of key business categories, providing actionable insights to enhance your company's strategic approach and operational efficiency.
Custom Studies
Tailor your benchmarking experience with our custom studies. Request in-depth studies on topics of your choice curated by our expert team. Leverage bespoke insights to address your unique challenges and elevate your strategic positioning in the motor vehicle industry.
Monthly Metric Watch
Ducker Carlisle’s Metric Watch empowers organizations with real-time tracking of key performance indicators, enabling data-driven decision-making and proactive operations. Our customizable dashboards and advanced analytics ensure you stay ahead, identify opportunities, and address challenges - all in the moment they arise.
Transform Performance with Actionable Insights from Benchmarking
Revealing Strategic Insights: Ducker Carlisle's Thorough Benchmarking Approach
Ducker Carlisle hosts benchmarking studies dedicated to OEM parts and service spanning multiple global regions. View our benchmarks below.
Explore how clients navigate challenges, establish enduring value and achieve success with data-driven insights, and tech-enabled strategic solutions.
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“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”
“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”
“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”
Discover Relevant Services Tailored to Your Business Needs.
Industry Syndicated Surveys
Ducker Carlisle offers a comprehensive array of annual surveys covering a wide range of topics related to customer and employee sentiment. These surveys are designed to assist in understanding and addressing mission-critical aspects of businesses.
Market Opportunity Analysis
Accurate demand, size and forecast analyses with rigorous reviews of Total Addressable Market (TAM), Served Addressable Market (SAM); Includes client-focused segmentation across markets, products and geographies including growth scenarios and runway opportunity analysis.
Market and Customer Segmentation Analysis
Definition of criteria that produce similarities across segments or clusters such as business goals, management policies, psychographics (interests and values), buying behavior, competency, competitive forces, ensures precision in targeted marketing, product development and customer experience strategies; Quantification of segments supports prioritization of business investments.
Channel and Route to Market Analysis
Extensive product flow, value chain and channel research to examine how companies deliver products and services to customers; Encompasses the overall strategy for reaching target markets and volume through specific channels. Results enable businesses to optimize distribution channels, improve customer experience, and ultimately increase sales and profitability.
Competitive Landscape Analysis
Robust assessment and mapping of the competitive landscape includes go-to-market strategies, product and service portfolios, operating locations, competencies, and market share trends; Involves thorough reviews of competitive growth strategies including organic and inorganic priorities.
Customer Experience, Satisfaction and Loyalty
Discovery of true satisfaction and loyalty drivers through detailed needs analysis, mapping unique purchase journeys, defining value drivers and triggers for customer acquisition and retention. Assessment of performance in meeting customers’ stated and latent needs combines advanced research methods and tech-enabled analytics leading to insights and strategies to enhance your customers’ experience.
Brand Health and Equity Assessment
Examination of brand health and equity through the relationship and buying journey from need generation to post-purchase recommendation and loyalty; In-depth insights about brand performance relative to unique values, and reasons to believe in a brand lead to successful brand strategies for today and designed for growth tomorrow.
New Product Development and Innovation Research
New product and innovation research powers the development process, allowing clients to innovate with precision and confidence; Encompasses tailored research and actionable insights at each stage to guide the development of products and services that exceed market demands and customer expectations.
Online Research Communities
Rapid, real-time insights about how customers, partners and relevant market stakeholders think, behave, and evaluate products and services through curated online research communities; Inform a broad range of business decisions with innovative community networks from early-stage product development, and marketing campaigns to anticipated trends and challenges impacting how customers manage their own businesses.
Global Consulting, Strategy and M&A Services
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