Benchmarking

Actionable Strategies with Expert Data and Benchmarking

For over 30 years, Ducker Carlisle’s syndicated benchmarks have measured performance on thousands of standardized metrics, identifying best-in-class leaders and highlighting opportunities for improvement. Our benchmarking activities span the globe, covering a broad range of topics from supply chain to service operations to finished vehicle logistics.

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The Leader in Benchmarking Services for the Motor Vehicle Industry

Data Book

The foundation of every benchmark is our comprehensive data book. Leveraging our proprietary database, Ducker Carlisle provides the most current and extensive metrics for OEMs. Compare your company’s parts and service operation performance against industry peers, gaining precise insights to drive informed decisions and operational excellence.

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Conferences

Join industry leaders from across the globe at our annual conferences included with select benchmarks. Immerse yourself in dynamic discussions, cutting-edge research, and unparalleled networking opportunities.

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Focus Days

Focus Days offer an opportunity for subject matter experts to dive deep into specific industry topics. These dedicated sessions offer a comprehensive exploration of key business categories, providing actionable insights to enhance your company's strategic approach and operational efficiency.

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Custom Studies

Tailor your benchmarking experience with our custom studies. Request in-depth studies on topics of your choice curated by our expert team. Leverage bespoke insights to address your unique challenges and elevate your strategic positioning in the motor vehicle industry.

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Benchmarking

Transform Performance with Actionable Insights from Benchmarking

Metric Watch

Track, Analyze, and Optimize Key Performance Indicators

Metric Watch
Aftershare

Do you know your market share? WE DO.

Aftershare
Market Size & Share

Unlock Key Insights to Strengthen Strategic Decision-Making

Market Size & Share
Our Benchmarks

Revealing Strategic Insights: Ducker Carlisle's Thorough Benchmarking Approach

Ducker Carlisle hosts benchmarking studies dedicated to OEM parts and service spanning multiple global regions. View our benchmarks below.

Featured Case Studies

Explore how businesses transform challenges into success with data-driven solutions and strategic expertise

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Packaging Market Opportunity Assessment

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Aftermarket Filtration Supplier

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Market Entry Example

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Unbiased, Independent Due Diligence for a Global OEM Supplier

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Inorganic Market Entry

Our competitive edge

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Our competitive edge

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“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi
Meet our Team

With worldwide coverage and unrivaled experience, we stand ready to support our clients wherever they are.

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Eliza Johnson

Managing Principal
Eliza is a Managing Principal at Ducker Carlisle where she leads the Insights benchmarking and survey practices. Eliza holds a Bachelor of Science degree from Tufts University and an MBA from The University of Chicago Booth School of Business.
She has 11 years of experience in the motor vehicle industry and unique expertise in automotive service. Prior to her work in overseeing multi-client benchmark studies and industry-syndicated surveys, she led many key strategy initiatives with Ducker Carlisle’s automotive and heavy truck clients. Clients value Eliza’s leadership, organization, and perspective in growing their aftersales business.
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Nate Chenenko

Principal
Nate is a Principal at Ducker Carlisle where he leads Carlisle’s global benchmarking activities. Nate holds a bachelor’s degree in political science and economics from the University of Rochester.
Nate has ten years of experience in motor vehicle aftersales and leads projects primarily focused on benchmarking in parts logistics, service, and finished vehicle logistics. Nate also leads Carlisle’s emerging trends research, which he presents during Carlisle’s annual conferences and at other industry events.
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Meredith Collins

Managing Director
Meredith is a Managing Director at Ducker Carlisle where she is a leader in the Insights benchmark practice.
Meredith holds a Bachelor of Science in Cognitive & Brain Science with a minor in Economics from Tufts University. She has been with Carlisle since 2014 and has a broad range of experience in the motor vehicle aftersales business, spanning topics such as motor vehicle e-commerce solutions, channel strategy management, and parts and service marketing strategies. Most recently, Meredith has led Carlisle’s efforts in the automotive technician space, working with OEMs to address the recruiting and retention challenges at an industry level.
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