Aftershare

Do you know your market share? WE DO.

Aftershare uses real credit and debit card transaction data to show how your business performs in the local market — including market share, pricing trends, and how you compare to competitors.

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Stay Ahead of Competition with Real-Time Insights

Localized Competitive Benchmarking

Aftershare offers localized competitive benchmarking that allows you to understand how your business stands in comparison to competitors within your specific market. By providing insights into local dynamics, Aftershare ensures that you stay informed about your position in the industry.

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Historical Trend Analysis

Aftershare provides tools to analyze historical trends, giving you the ability to track how your local industry has evolved and changed over time. These trends allow you to make data-driven decisions and adapt to shifting market conditions.

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Price Analysis

Aftershare conducts price analysis, enabling you to monitor how competitors are adjusting their pricing strategies. With this information, you can refine your own pricing approach to stay competitive and relevant in your market.

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Aftershare

Empower Growth Through Aftershare’s Tailored Solutions

Macro

Are just your sales declining or is it the whole industry?

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Macro
Medium

Where is your market share strong and weak?

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Medium
Micro

How are specific customers behaving in a specific area? How much do they spend with you versus your competition?

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Micro
Customizable

Aftershare is customizable - clients pick from the following set of options.

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Customizable
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Our Benchmarks

Revealing Strategic Insights: Ducker Carlisle's Thorough Benchmarking Approach

Ducker Carlisle hosts benchmarking studies dedicated to OEM parts and service spanning multiple global regions. View our benchmarks below.

Featured Case Studies

Explore how clients navigate challenges, establish enduring value and achieve success with data-driven insights, and tech-enabled strategic solutions.

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Case Study

Packaging Market Opportunity Assessment

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Case Study

Aftermarket Filtration Supplier

Case Study

Market Entry Example

Case Study

Unbiased, Independent Due Diligence for a Global OEM Supplier

Case Study

Inorganic Market Entry

Our competitive edge

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Our competitive edge

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“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi

“Ducker Carlisle are the only true experts in this sector. They understood our needs better than we did and have been instrumental in getting our project across the line.”

Christine Baker
Head of Global Ops
Audi
Meet our Team

With worldwide coverage and unrivaled experience, we stand ready to support our clients wherever they are.

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Nate Chenenko

Principal
Boston, MA, USA
Nate is a Principal at Ducker Carlisle where he leads the firm's global benchmarking activities.
Nate holds a bachelor’s degree in political science and economics from the University of Rochester. He has over 10 years of experience in motor vehicle aftersales and leads projects primarily focused on benchmarking in parts logistics, service, and finished vehicle logistics. Nate also leads Ducker Carlisle’s emerging trends research, which he presents during Ducker Carlisle’s annual conferences and at other industry events.
Strategic Intelligence

Eliza Johnson

Managing Principal
Boston, MA, USA
Eliza is a Managing Principal at Ducker Carlisle where she leads the Insights benchmarking and survey practices. Eliza holds a Bachelor of Science degree from Tufts University and an MBA from The University of Chicago Booth School of Business.
Eliza holds a Bachelor of Science degree from Tufts University and an MBA from The University of Chicago Booth School of Business. She has over 13 years of experience in the motor vehicle industry and unique expertise in automotive service. Prior to her work in overseeing multi-client benchmark studies and industry-syndicated surveys, she led many key strategy initiatives with Ducker Carlisle’s automotive and heavy truck clients. Clients value Eliza’s leadership, organization, and perspective in growing their aftersales business.
Strategic Intelligence
Explore Relevant services

Discover Relevant Services Tailored to Your Business Needs.

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Ready to accelerate growth? Connect with us to leverage decades of experience and turn your business goals into superior results.

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